velfits Chocolate Sleeveless A-Line Flowy Maxi Dress

Carbon Fiber Wallets: Wipe clean with a soft, damp cloth. Avoid harsh chemicals or abrasive materials to maintain the matte/gloss finish.

Women's Dresses: Hand wash or machine wash on a gentle cycle with cold water. Line dry in the shade to preserve color and fabric integrity.

We offer a 30-day return policy, which means you have 30 calendar days after receiving your item to request a return. For delivery timelines, please refer to our Shipping Policy.

2. Eligibility Requirements for Returns

To be eligible for a return:

• The item must be unused, unworn, unwashed, and in the same condition that you received it.
• The item must be in its original packaging with all tags attached.
• You must provide a receipt or proof of purchase (such as your order number or confirmation email).

3. How to Initiate a Return

1. Contact our customer support team via our Contact Us page or directly at support@velfits.shop with your order number and the reason for the return.
2. If your return is accepted, we will provide you with instructions on how and where to send your package.
3. Note: Items sent back to us without first requesting a return will not be accepted.

4. Return Shipping Costs

• Defective, Damaged, or Incorrect Items: If you received a damaged or incorrect item due to our error, we will cover all return shipping costs.
• Customer Preference / Change of Mind: If you are returning an item due to a change of mind or incorrect size selection, you will be responsible for paying the return shipping fees.