Terms of service
Welcome to Velfits.shop. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.
1. General Terms
By using Velfits.shop, you confirm that you are legally capable of entering into a binding agreement and that the information you provide is accurate and complete.
We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.
2. Products and Pricing
We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However, minor variations in color, appearance, or measurements may occur.
Prices are listed on our website and may change at any time without prior notice.
We reserve the right to correct pricing errors, product information errors, or availability issues and may cancel an order affected by such errors.
3. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation email. An order is not considered fully accepted until it has been processed and confirmed by us.
We reserve the right to refuse or cancel an order for reasons including product availability, pricing errors, suspected fraudulent activity, or incorrect customer information.
4. Payment
All payments must be successfully completed before an order is processed.
You agree to provide accurate billing and payment information when placing an order.
We may use third-party payment providers to securely process payments.
5. Shipping and Delivery
Orders are processed according to our Shipping Policy.
Delivery times are estimates and may vary due to carrier delays, weather, holidays, customs, or other circumstances beyond our control.
Once an order has been shipped, tracking information may be provided when available.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
6. Returns and Refunds
Returns and refunds are subject to our Refund Policy.
Before returning an item, customers should review the applicable return requirements and contact our support team when required.
Refunds, when approved, will be processed according to our Refund Policy.
7. User Responsibilities
You agree not to:
- Use our website for unlawful purposes.
- Provide false or misleading information.
- Attempt to interfere with the security or operation of our website.
- Copy, reproduce, or misuse our website content without permission.
- Engage in fraudulent, abusive, or unauthorized activities.
8. Intellectual Property
All content on Velfits.shop, including logos, trademarks, text, images, graphics, product descriptions, and website design, is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.
9. Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, analytics services, and other service providers.
Your use of third-party services may also be subject to their respective terms and policies.
10. Limitation of Liability
To the extent permitted by applicable law, Velfits.shop shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
We do not guarantee that our website will always be available, uninterrupted, or free from errors.
11. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.
12. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of our website after changes are posted means you accept the updated terms.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Velfits – Get in Touch
📍 Address: 70 Orchard St, New York, NY 10002, United States
📞 Phone: +1 212-284-9982
✉️ Email: info@velfits.shop
🕒 Business Hours (EST)
Monday – Friday: 10:00 AM – 7:00 PM (EST)
Saturday: 10:00 AM – 6:00 PM (EST)
Sunday: 12:00 PM – 5:00 PM (EST)