Shipping policy
At Velfits, we are committed to delivering your fashion items quickly, safely, and reliably. This Shipping Policy explains how and when your orders will be processed and delivered.
📦 Order Processing Time
- All orders are processed within 1–2 business days
- Orders are processed Monday to Friday (excluding holidays)
- You will receive a confirmation email once your order is shipped
🚀 Shipping Time
Estimated delivery times after dispatch:
- 🇺🇸 USA: 5–8 business days
- 🌍 International: 7–15 business days (depending on location)
Delivery times may vary due to customs, holidays, or carrier delays.
💰 Shipping Charges
- Standard shipping fee may apply and will be shown at checkout
- Occasionally, we may offer free shipping promotions
📍 Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your order anytime using the provided tracking link.
📦 Incorrect Address Disclaimer
Please make sure your shipping address is correct at checkout.
We are not responsible for:
- Delayed delivery due to wrong address
- Lost packages due to incorrect information provided by customer
🚫 Lost or Stolen Packages
- Velfits is not responsible for packages marked as delivered by courier but lost or stolen after delivery
- Please contact your local courier service for assistance
🔄 Delays
Delays may occur due to:
- High order volume
- Weather conditions
- Customs clearance
- Carrier issues
We appreciate your patience in such cases.
🛍️ Contact Us
If you have any shipping-related questions, feel free to contact us:
📧 Email: info@velfits.shop
📞 Phone: +1 212-555-3314
📍 Address: 70 Orchard St, New York, NY 10002, United States
🕒 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)